Lead product strategy for PwC’s Client Experience portfolio, with a mandate to improve cross-product integration and drive data-informed enhancements.
Built a high-performing, multidisciplinary product team from the ground up (PMs, UX, developers, analysts) defining roles, workflows, and cross-functional collaboration models across workstreams
Lead product strategy to unify and streamline a fragmented internal product ecosystem—consolidating overlapping products, aligning roadmaps, and implementing GenAI-powered capabilities. Grew the client case study repository by expanding content and category depth to enable users to craft stronger proposals and highlight delivery impact.
Advise senior leadership on AI defining governance, overseeing pilot programs, and scaling AI capabilities across the product suite
